Richmond, Virginia

I build things that help people show up.

I'm Jake Chaney — an IT project manager, a self-taught builder, and the founder of RVA Digital Works. I got here the long way, and I don't take a single part of it for granted.

Project Managementcomplex work, on the rails
Web & Local SEOfounder — RVA Digital Works
Richmond, VAbased & rooting for it
The Story

The long way here

I grew up thinking I'd be a lawyer. I got clean in a homeless shelter instead — and I wouldn't trade the road between the two.

I grew up in Highland Springs, working-class, with both parents at home. I didn't know we were poor. I was in the talented-and-gifted classes and I was certain I'd go to UVA, study law and business, and become an attorney. Life had other plans.

For years I ran the same pattern. I'd build a life back up — a girlfriend, my license, a little money in the bank — and then I'd cross some arbitrary line I'd set for myself and decide I'd earned the right to drink and use again. It always ended in the same place: homeless at the Legacy Inn off Williamsburg Road, broke and wanting to die.

The night it finally turned, I was high, watching Intervention on TV and wondering why my own family wasn't doing that for me. In 2009 the drug stopped working, and I got clean. It's the hardest thing I've ever done, and the thing I'm proudest of.

I got sober at The Healing Place, a shelter and recovery program on Richmond's Southside. The first few weeks felt amazing — for the first time in years I could see a way out. It wasn't easy: 250 people under one roof, and not all of them were really there to get better. I was.

From there I rebuilt, a day at a time. I met the woman who would become my wife and the mother of my son, and I ran a cab company — P&T, out of Church Hill — working nights, which were always an adventure. I loved my crew, and they knew they could count on me. I left the day the owner wanted me to give a customer special treatment I believed put my drivers in danger. That wasn't a call I was willing to make.

So I started over as a picker at Amazon's RIC2 fulfillment center. My son was on the way and money was tight, so I worked 50 to 70 hours a week and took business courses online at night. When an Outbound Flow Lead role opened, I jumped on it — and when that work was centralized to a new team in Seattle, I already knew the job well enough that they promoted me and moved me out to help build the playbook for it. My wife and son had stayed in Richmond, so I found my way back home onto the labor-planning team, earned two quick promotions, and became a Senior Business Analyst. When I was ready for a new challenge, I found it at Deltek, building the automations that sourced and cleaned the data behind GovWin. Somewhere in there, the analyst became a builder.

Now I run RVA Digital Works. I'm a well-rounded IT guy — development, data pipelines, analysis, automation, and a customer obsession I picked up at Amazon — and I wanted to put all of it to work for my own community, on my own terms. I build the websites and online presence that help Richmond small businesses I genuinely care about get found and taken seriously. I'm a little goofy and nerdy, and just as serious and intentional about the work. I value authenticity over polish, I love my family and my city, and my faith guides my feet.

Jake Chaney
Jake Chaney with family
Jake Chaney riding

Richmond, Virginia · still here, still grateful

Experience

From the warehouse floor to corporate — and out on my own

Amazon RIC2 · Where it started
Warehouse Associate (Picker)
Amazon RIC2 · Richmond, VA

I started over on the floor at Amazon's RIC2 fulfillment center in Richmond — a picker, working 50 to 70 hours a week with my son on the way and business courses open on my laptop at night.

Amazon · Chester → Seattle
Outbound Flow Lead
Amazon · Chester, VA, then Seattle HQ

I jumped on an Outbound Flow Lead role — the timing and sequencing that keeps packages leaving on schedule. When the job was centralized to a new team in Seattle, I already knew it well enough that Amazon promoted me and moved me out to help build the playbook and run it remotely for multiple fulfillment centers.

Amazon · Home in Richmond
Senior Business Analyst, Labor Planning
Amazon · Production & Labor Planning · Richmond, VA

My wife and son were in Richmond, so I came home and joined the labor-planning team — turning workforce data into staffing plans that balanced cost, capacity, and service across the fulfillment network. Two quick promotions later, I was a Senior Business Analyst.

labor planning · workforce analytics
Deltek · GovWin
Senior Research Analyst
Deltek · Automation for GovWin

At Deltek I built automation that fed the data pipeline behind GovWin, their government-contracting intelligence platform — replacing manual research with code that collected, cleaned, and delivered data at scale. It's where analyst met engineer.

automation · data pipeline · GovWin
Today · Richmond, VA
IT Project Manager & Founder, RVA Digital Works
Now

Now I manage IT projects and run RVA Digital Works — custom websites, local SEO, and AI-search for Richmond small businesses I actually care about. Same drive that carried me up the ladder, pointed at my own thing.

0Years in recovery
0Sites shipped
0Enterprises scaled
What I Do

Two jobs, one habit: finish what I start

RVA Digital Works

Founder

Websites, local SEO, and AI-search visibility for small businesses across the Richmond area. I build the kind of honest, well-made online presence that helps a good local company get found and get trusted — the same way I'd want to be found myself.

rvadigitalworks.com

IT Project Management

Day Work

By day I keep complex technical projects moving — coordinating people, systems, and deadlines so the right things happen in the right order. It's equal parts organization, communication, and staying calm when something breaks.

How I Work

The things that don't change

01

Do what I said

The whole game is keeping promises. Small ones, kept consistently, add up to trust.

02

Tell the truth early

Honest about where things stand — especially when the news isn't good yet. It's always cheaper early.

03

Show up

Most of it is just being present, prepared, and willing when it would be easier not to be.

04

Stay grateful

I don't take second chances lightly. Gratitude keeps the work honest and the ego in check.

Questions

A few things people ask

Who is Jake Chaney?

I'm a Richmond, Virginia IT project manager and the founder of RVA Digital Works. I grew up in Highland Springs, came through addiction and homelessness into recovery in 2009, and built a career from there — starting a family, running a local Richmond cab company, climbing at Amazon from the warehouse floor to a corporate role in Seattle and labor-planning analytics, building data automation at Deltek, and landing in IT. This site is the short version of that story.

What is RVA Digital Works?

RVA Digital Works is my business. I build websites, local SEO, and AI-search visibility for small businesses across the Richmond area — the kind of honest, well-made online presence that helps a good local company get found on Google and trusted by the people who land there. You can see it at rvadigitalworks.com.

What do you do as an IT project manager?

I keep complex technical projects moving — coordinating the people, systems, and deadlines so the right things happen in the right order. In practice that's equal parts organization, clear communication, and staying calm when something breaks. A lot of it comes down to the same habit everything else does: doing what I said I would.

Where are you based, and who do you work with?

Richmond, Virginia — born here, based here, and rooting for it. Through RVA Digital Works I work with small businesses across Richmond, Henrico, Chesterfield, Midlothian, and the surrounding area. If you're a local business owner who feels invisible online, that's exactly who I built the business for.

How do I get in touch?

Email is best — jake@rvadigitalworks.com. Whether it's about a website, a project, or just to connect, I read everything that comes in.

Contact

Let's talk.

Whether it's about a website, a project, or just to connect — I'd be glad to hear from you.